Whether you have a large or a small business, having a reliable means of communication is a key thing. This means that you will need to invest in a quality phone that will allow you to send or receive messages and make or receive calls conveniently.
However, you need to understand that business phones come with different designs and features. This means that you need to evaluate the features keenly so that you can pick the one with the most favorable features for your business.
We understand how hard it is to identify a quality office phone due to the numerous products available today. To ensure that you will get value for your money, we compared various products where we analyzed the features, price, design and customer reviews.
After a thorough comparison, we were able to identify the best office phones for small business. Check their features below to learn why they are the best.
Quick Overview: Best Office Phones for Small Business
XBLUE X 16 Small Business Phone System Bundle
It can support up to 16 telephones, Allows auto attendant answers
AT & T SynJ SB67158 DECT 6.0 Small Business Phone System with Answering System
Cordless range of up to ½ mile, It uses Dect 6.0 technology
CALLANY Call Center Telephone with Noise Cancellation Headset – HT500
Noise cancelling microphone, Hands free conversations
Panasonic Corded/ Cordless Phone System with Answering Machine
Powerful battery back up, Large LCD and illuminate keypads,Inbuilt baby monitor
Vtech CM18445 Main Console- Dect 6.0 4-Line Expandable Small Business Office Phone
Auto attendant for each line, Affordable 4 line phone system
Panasonic 2-Line Corded/Cordless Phone System
Background noise reduction, Block up to 250 unwanted callers, 3-way phone conferencing
Vtech DS6151 2- Line Cordless Phone System for Home or Small Business
Top 7 Best Office Phones for Small Business in 2020
1. Best Overall - XBLUE X 16 Small Business Phone System Bundle
If you are searching for a top quality phone you can use in your small business, this phone will give you the best value for your money. As compared to others, this one is very advanced which means that it has better features which you can’t find in many models.
To start with, it has vivid blue LCD screen which allows you to see which is calling. Another impressive thing about it is that it comes with 12 programmable buttons which allows one-touch intercom calling.
The phone is ideal for offices with 2-16 employees since it has a system capacity of 16 and 6-telephone company line. You will also be pleased to note that it doesn’t require internet.
It also comes with hands-free features such as the call announce intercom and the inbuilt speakerphone. The calls announce intercom enables you to answer intercom calls without using the handset.
AT & T SynJ SB67158 comes second in our list as another top rated phone you should consider if you have a small business. The first thing you will love about it is its attractive design which has user-friendly features.
It also has a backlit display, simple navigation pad, context-sensitive help and easy to read buttons. In addition, it allows you to customize call handling during and after the business hours.
The DCT 6.0 technology provides an exceptional sound and voice quality. It also provides high protection against wiretapping. Besides that, it offers a better range as compared to the 2.4GHz and 5.8GHz phone systems.
The good thing about it is that it doesn’t interfere with the wireless router. There is also a push-to-talk button which connects you with different handsets instantly. It also comes with a 2 years warranty.
This phone is widely used in business corporations, banks, telephone counseling services, home office, insurance hospitals among other institutions.
One of the key things you will love about it is that it comes with a noise-cancelling microphone which provides a superior sound clarity. The arm of the microphone can rotate at 330 degrees which enables it to fit you perfectly.
In addition, the microphone contains a soft ear cushion which allows you to use it for long hours without any problem.
Another thing you will love about this phone is that it allows hands-free calling which increases work efficiency. It is also easy to set up and you can easily connect it to an existing standard phone jack.
Besides that, it has a very strong construction which enables it to last for long. Also note that it comes with a 12 months warranty which means that you can get a refund in case you are not satisfied.
In terms of design, this phone is among the most attractive office phones on the market. Apart from the design, you will also find that it is very cheap. One of its key features is the talking caller ID which announces the name of the caller.
It is also able to suppress background noise which allows you to make clear conversation even when the person calling is in a noisy place. A power battery backup is also included which allows you to continue using the phone even when there is no power.
The other awesome thing you will love about it is the 3.4-inch high contact LCD which can be adjusted for maximum readability. The illuminated buttons and keypad also makes it easy to use even at night.
It also features a one-touch call block which can register up to 250 numbers with just a single touch. Another unique feature is the cordless handset baby monitor which sends instant alerts when your baby wakes up.
Vtech CM18445 Main Console is compatible with up to 4 telephone lines. It uses the Dect 6.0 technology and has a very large display for easier viewing. Apart from that, it has 32 number speed dial and 100 names phonebook directory.
The other thing you need to note about it that it supports up to 10 stations since it has 1 console and 9 extra handsets.
The auto attendant provides the callers with the company’s directory, answers outside calls, forwards calls to a specific extension automatically and it also allows callers to record voice messages when no one is answering.
In addition, it has a full duplex speakerphone, 10 polyphonic ringers, new call or message indicator, DSL compatible and receiver and speakerphone volume control. Other features include the start/skip/stop/repeat and delete options for recorded messages.
The most outstanding thing about this phone is that it has a secure and long-range signal since it uses DECT 6.0 technology. As a result, you can use it in your office, home or apartments which has thick walls.
It also has an excellent noise reduction feature which automatically suppresses background noises for clearer conversations. In addition, it allows 3-way phone conferencing which means that you can make conversations concurrently from your phone to other 2 other phones.
Again, it allows you to connect up to 4 smartphones through Bluetooth. As a result, you can make or receive smartphone or cell phone calls within the house. Besides that, you can also connect your phone to your home or business PC through USB when you want to make outgoing calls to your Outlook contacts.
This also allows you to receive incoming calls with just a simple click. The handset clarity booster, silent mode function, equalizer and the intercom alarm makes the phone to be among the most dependable office phones on the market.
Vtech DS6151 2-Line Cordless phone is allows you to receive calls on two phone lines when you are using one phone. It also comes with a digital answering system which answers incoming calls when you are not available.
This answering system provides up to 13 minutes of recording time and has a mailbox for every line. In addition, the handset speakerphone and the base allow you to make hands free conversations.
Again, it uses the Dect 6.0 technology which provides exceptional sound clarity. This technology also provides a secure and wide range when using a cordless phone.
To ensure that you can use it even in low light conditions, it has a blue backlit keypad and a large display. Also note that it can support up to 12 handsets when connected using one phone jack.
Our Final Verdict
Having a reliable means of communicating in your business is unquestionable. However, you will find that office phones come in different designs and features. This means that not all phones are suitable for your business.
When buying, you need to think of the best features the phone should have and why those features are important for your business. You also need to set a budget to avoid overspending.
We spent a lot of time comparing different phones and those we have reviewed have the best features. They are also attractive and budget friendly. Pick any of them today.